Business

As your business grows, your capacity to meet the demands of your customers must grow with it. One of the hardest things about expanding your business is finding the right people to facilitate your company’s growth. The hiring process is different for small and medium-sized businesses than it is for large businesses. The main difference

While many industries have it rough because of the COVID-19 pandemic, the coronavirus has hit restaurants particularly hard. Even famous chefs like Tom Colicchio—whose restaurants have been bolstered by years of appearing on Bravo’s award-winning culinary reality television show, Top Chef—are describing the depression the restaurant industry is facing as a situation unlike anything else the sector

The only way to grow your construction business is by making people aware of your company, the services you offer, and your fantastic reputation. While ideally, you want your reputation to grow organically through word-of-mouth advertising, that takes time. From your online and offline marketing strategies to your web design, every detail needs to be

The automotive industry is important for the functioning of society, and like any other industry, there is a wide range of jobs available for qualified individuals. Few other industries can boast such a ubiquitous presence. From customer service to hard science, here are a few things to consider if a career in the auto industry

One of the best things about e-Commerce is its global reach, flexibility, and convenience. You could sell products in Japan from your couch in New York. And for models like dropshipping, you don’t even have to worry about inventory or shipping. It’s no wonder a lot of people flock to e-Commerce as a source of

For any business in the 21st century, customer acquisition is of the utmost importance. So much so that it is usually the first phase of any sales funnel. Without it, conversions and sales cannot happen, and the business dies. So while it is important to focus on conversions, you should never take your eyes off

Company call centers are the epicenter for company-customer interactions. Inbound call centers handle requests initiated by customers. Customers may call companies to ask questions, raise concerns, and receive solutions and technical assistance. Outbound call centers handle calls that company agents make to customers.  Reasons for outbound calls include customer support, telemarketing, fundraising, and conducting surveys.