Martina Vilar
Martina Vilar
Editor in Chief

NetSuite and Amazon Integration for Order Fulfillment

As any business with an ecommerce storefront knows, order fulfillment is crucial to success. Using the integration between NetSuite and Amazon can make this process even smoother, allowing you to take advantage of Amazon’s world-class shipping capabilities. Keep reading to learn more about how integration can benefit your business.

Tracking Inventory Levels in NetSuite


NetSuite customers can track inventory levels on and automatically sync orders between the two systems. When a customer places an order on, their order is automatically placed into NetSuite as an invoice and the corresponding inventory item is reduced by one. This NetSuite Amazon integration also allows customers to manage Amazon inventory levels from within NetSuite. When creating or editing an inventory item in NetSuite, customers have the option to specify how much stock they want to keep on Amazon. If the stock falls below this level, then the integration will automatically place an order with Amazon to replenish stock. NetSuite and Amazon have partnered to provide an integrated solution that allows businesses to manage their orders from start to finish. Orders can be placed on Amazon through NetSuite, and inventory and shipping information are updated in real time between the two systems. This makes it easy for businesses to take advantage of the large volume of sales that Amazon generates while still managing all aspects of their order fulfillment process within NetSuite. The Amazon NetSuite integration also includes a number of features that improve the ordering process for customers. For example, customers can view their order history on Amazon and track the status of their orders in NetSuite. In addition, customers can place orders on Amazon using any currency, and those orders will automatically be converted into the appropriate currency in NetSuite.

Configuring the Integration

To set up the connection between Amazon and NetSuite, you can use a platform like SuperSync. SuperSync integration with Amazon (FBA or FBM) enables all orders, shipments, refunds, and inventory items to synchronize on one, easy-to-use platform. Eliminate the need for data entry or outmoded spreadsheets and seamlessly integrate your Amazon store with NetSuite instead.

Troubleshooting Problems With Integration


When troubleshooting problems, it is important to first identify the source of the problem. Some common problems include inventory discrepancies, order errors, and shipping delays. Inventory discrepancies can often be caused by incorrect configuration between NetSuite and Amazon or incorrect product data in NetSuite. To troubleshoot this issue, ensure that the correct products are being mapped and that all product data is accurate. Order errors can be caused by a variety of factors, such as missing information or mismatched SKUs. Shipping delays can often be caused by incorrect shipping settings or by orders that are too large for Amazon to handle. To troubleshoot shipping delays, check the shipping settings in both NetSuite and Amazon and make sure they are configured correctly.

If you use a platform like SuperSync, you’ll find that it’s a lot easier to manage integrations without the complexity. Their platform was made for integrating between apps so you’ll be spending less time troubleshooting and more time growing your business through other ways. Whether you’re looking for out-of-the-box functionality or a custom solution, SuperSync integration is one of the best ways to streamline your business operations and increase sales efficiency. Combine your powerhouse systems and integrate orders, shipments, and inventory across different Amazon stores. It’s a great way to harness the full capability of automation.

Overall, the importance of Amazon and Netsuite Integration cannot be overstated. The two platforms work together to provide a streamlined process for managing and fulfilling orders, which can save businesses time and money.